See our Covid policies here

(585) 244-0332
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Covid-19 Updates
IMPORTANT INFORMATION STARTING MONDAY 3/16/2020
  • To limit the amount of people in the building we will now be checking patients in via phone upon arrival. When you are ready to be seen we will call you and let you into the building.
  • Walk-ins will not be accepted during this time. Our doors will remain locked until a staff member grants you access. If you need to access the building call 585.244.0332, option 2.
  • Our optical shops are open by appointment only.
  • For the health and safety of our patients and staff, we ask that anyone coming into our office be wearing a mask or face covering such a bandana or scarf. Visit our "helpful links" to find out how to make your own cloth face mask.
Rest assured, we can ALWAYS be reached with any concerns you may have:
During the weekday you can call 585-244-0332 and staff will be available to help you. After hours and on weekends you can reach the ON CALL doctor by calling the answering service at 585-453-2073
 
To all our patients; thank you for the grace and understanding you have shown during this hectic and uncertain time. Rest assured we can ALWAYS be reached with any concerns you may have:
  • During the weekday, staff can be reached at 585.244.0332.
  • After hours and on the weekends, you can reach the On-Call doctor by calling our answering service at 585.453.2073.
  • If you are having an eye emergency, we have a doctor available 24/7, please do not go to urgent care or the hospital.
Updated Policies and Procedures:
  • Our check-in process will be "curb-side." Please call us from your car once you have arrived in our parking lot at 585-244-0332, option 2. We will check you in for your appointment and take credit card payment over the phone (we are currently not accepting cash or check). When you are ready to be seen we will call you back and let you into the building.
  • In effort to keep our patients and staff safe, we ask that patients come to their appointments alone unless a companion is necessary for cognitive or mobility reasons. Family members are welcome to “conference call” in with the patient via their cell phones during appointments if needed.
  • For the health and safety of our patients and staff, we ask that anyone coming into the office be wearing a mask or face covering such as a scarf or bandana. The mask/covering is required for the entire duration of the appointment, including testing and examination. Visit our "helpful links" to find out how to make your own cloth face mask.
  • Walk-ins will not be accepted during this time. Our doors will remain locked until a staff member grants you access. If you need access to the building call 585-244-0332 option 2.
  • Our optical shops are open by appointment only.
Additional Implemented Safety Protocols:
  • Prior to appointments, we are confirming that each patient is not experiencing flu like symptoms or fever, sore throat or shortness of breath and has not had close contact with anyone with symptoms.
  • We have instituted new aggressive cleaning routines, rearranged seating in the waiting room to implement proper social distancing and minimized our schedule to limit people present in the office.
  • We have instituted telemedicine appointments when appropriate.
  • To minimize in-office contact, staff member will be calling patients the day before appointments to gather preliminary information. We will also be taking credit card payments over the phone only, we are not accepting cash or checks at this time.
 

Thank you all again for your cooperation,

-The Doctors at Rochester Eye Associates
 

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Brighton, NY
Greece, NY
Greece Office
10 S. Pointe Landing
Rochester, NY 14606


(585) 244-0332
Brighton Office
2301 Lac De Ville Blvd.
Rochester, NY 14618


(585) 244-0332
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